San Marino Security Systems

Testimonials

Gentlemen:

The other day I was having problems with a sticking keypad belonging to my monitoring system and placed a call to you folks for assistance. Amazing as it may sound, your owner, Phil Raacke, personally decided to immediately come out and correct my problem.

I have been with San Marino Security Systems for some 14 years now and, during all that time, have only on rare occasion needed service. I have been very pleased with the assistance, response and professional demeanor of everyone associated with your firm and decided to thank you in writing of my pleasure.

I have observed your company's growth through the years with pride that picked your firm for my system. I smile each and every time I observe your signs in the San Gabriel Valley, even at The Huntington Library. Again, thanks for your loyal and dedicated care.

Sincerely,
A.A. Altadena

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Hi Phil,

I want to express a GREAT BIG "thank you" for all you did to help us reach a sense of normalcy and security during a very stressful time. It was only a month ago since the home invasion interrupted our lives.

Your compassionate concern and respect for our disoriented and frazzled psychological state did not go unnoticed. Thank you for all your time and patience in helping us understand the security system, allowing us to set the pace, and being available for us. I know you set us as a priority on your very busy schedule and for this, I am genuinely grateful.

Your professional manner, your calm demeanor, and human kindness was so perfectly received at a time of tired stress. Thank you so much for all you have done. Our lives are returning to normal and you were a big part of facilitating this process. Chalk up more than one for the good guys! God Bless your path.

Sincerely,
E, K, & P.F, Azusa

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I had my San Marino Security System installed twelve years ago and have enjoyed peace of mind ever since. Because the company is headquartered right here in San Marino, if my alarm goes off, response is immediate from both the Security System and/or the San Marino Police Department. With the 24 hour Senior Watch option in place, I am assured that if there is no motion in my home for a 24 hour period, someone will be sent to investigate my safety. In case there is a mechanical malfunction, a technician will be at my home to correct it within a 24 hour period, usually less. San Marino Security also checks and replaces the batteries for my smoke alarms and panic buttons on a regular basis.

Security, safety, service, and peace of mind. San Marino Security Systems provides it all

Sincerely,
R.C, San Marino, CA

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PERSONAL SERVICE and GOOD PRICES

We just had a new security system installed by San Marino Security and it was a great experience. We spoke to Phil at San Marino Security because we see his signs all over our new neighborhood and because they do the security system at The Huntington Library. Phil came by and did a walk-through of our house, identifying risks. His on-the-spot proposal was 40% cheaper than his nearest competitor, also a local company. He can't be compared to the big guys like ADT (we were replacing an ADT system) because there's no contract and you own the system, which is a standard GE unit, not some proprietary box. The installation team was on-time and professional, taking care to keep the house clean and was friendly to our dog and small child. After the install, Phil came back personally and gave us a tutorial. We also are saving by paying for 12 months upfront on the monitoring, which includes 1 month free (even with no contract).

It's been a great experience overall and we're enjoying using the new system. We recommend San Marino Security for your security
M.G, Pasadena, CA

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DESIGNED ESPECIALLY TO FIT MY NEEDS

I've never owned a security system and settled on San Marino Security after discussing my needs with them and two other companies in the area. I'm elderly, have a large dog, a cat, and I often wander around the house during the night. San Marino designed a system that takes into consideration my personal quirks, offers rapid response, is blessedly simple to operate and was reasonably priced.

Thanks, San Marino Security!
B.M, Arcadia, CA

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Dear Phil,

I've been meaning to sit down and write you for awhile, but I always seem to get interrupted. We'd like you to know how much we appreciate the fine security and fire system you recently installed in our new home. Our system gives us so much peace of mind. We appreciate your help and expertise in laying out our system. Your installers, Julio and Ralph, were very pleasant, and a true delight to have around. We realize ours was a lengthy and tedious job, but you and your crew were always patient, and even warm to our children.

Again, we thank you for designing such a state-of-the-art security system for us.

K.B, San Marino, CA

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Dear Phil,

We love our new alarm system! A million thanks for all y ou did for us to make it happen. We really, really appreciate you!! The two guys who did the installation were great, very knowledgeable, efficient and easy to work with. We feel so much more at ease now when we are away from the house. It's wonderful.

And when Jim is away for the night, I sleep much more peacefully now. Thank you Phil, for the great protection! Peace of mind is priceless.

With gratitude,
K. & J. F, San Marino, CA

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Dear Phil,

Thank you so much for coming to my rescue last Saturday by fixing my beeping fire alarm. That was truly above and beyond kindness and generosity, and I am extremely grateful. As I mentioned when I saw you, I am very happy that I switched to San Marino Security. You and all of your employees whom I have met are both highly competent and extremely courteous and helpful. Thanks again for your quick, kind, and skillful help.

In peace,
J.L.B., Pasadena, CA

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.....Everyone has been very nice, from start to "finish". Appreciate the attentive service with your company......

I have nothing but good things to say about your service and the people who are part of San Marino Security.

S.S., Pasadena, Ca

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Phil and the staff of San Marino Security provide unparalled customer service along with the state-of-the-art security systems.

Their installation work is fantastic, the equipment utilized is highly functional, and their monitoring service is very effective.

If you are looking fir a security system for your home or business, San Marino Security is an excellent choice!

K.K., Monorovia, Ca

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Phil visited my home and spent hours going over all the details. He is a first rate security man. Retired from the San Marino Police department he understands the needs of San Gabriel Valley residents. Installation was flawless. I have asked for 2 additional services since the initial installation and both were given to me with NO additional service charge. I couldn't be happier with my security system.

A.B., San Gabriel, Ca

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